• New Communication and Relationship Platforms.

    The Internet revolutionized the conventional model of communication and relationship, accessibility to information, habits and behaviors of consumption and purchase. Companies face this great transformation and it is a great opportunity to build a real competitive advantage differentiated from competitors.

    Cyberspace has become the cyberspace of interaction with people. Users seek to integrate, comment, participate, collaborate, exchange, experience …

    The internet has a multiple purpose today. Compared with conventional marketing, in Social Media we are talking about the four E; Experience, Exclusivity, Emotion & Engagement.

    Experience

    The best strategy for companies to keep the balance in their favor is to provide unique and compelling experiences not only with the products they are related but also with the values ​​and personality of the brands.

    Sensory Marketing is a direct part of the consumer’s buying experience in its behavior on the site and at any point of contact with the brand through different media. Product marketing covers needs, experiences cover wishes. Senses connect us with emotions, values, associations, personality, charisma and brand commitment to understand and dialogue more and more with customers. Customers, understood as people, when we talk about Sensory Marketing, want above everything feel good; privilege small pleasures, well-being, practicality, trust, exclusivity, evasion and impeccable services beyond functional and technical qualities of the products. It is essential to make feel unique at the consumers and special by awakening emotions through all the senses.

    Exclusivity

    Once again we are faced with the need to develop new competencies and attitudes to define an innovative and differentiated strategy in which loyal consumers feel that they have an exclusive treatment.

    In fact, digital marketing offers the opportunity for more and more companies a better control of the consumer experience through their permission and adhesion.

    Emotion

    If we do not seek an experience that leads consumer to emotion, that touches the most sensitive side of them, it will be difficult to achieve success.

    The reason is simple: companies have a soul. This one of their creators and work team, this one of their loyal and passionate followers.

    This experience must be lived within a real story that can also be transmitted and shared through the use of social networks and / or mobile marketing, this is how these experiences become real.

    Currently the identity of the brand has as its main function to establish a strong bond and emotional empathy with consumers over logic and reason.

    Before understanding, we feel. This is explained by economists and scientists in their latest research.

    Engagement

    Commitment is the heart of brands. Telling a true story, sharing the tradition of a brand and its developed art, its mission, vision, values … The video of a brand, web experiences, propose moving campaigns, high impact and virality, or share simple messages and opinions through networks, involve people telling transcendent stories and it is very likely that this will excite and achieve a sense of belonging and identification with the brand. Today, it is a priority to involve clients with the values of the brand, make them participants, invite them to live experiences through digital marketing. A relevant fact: purchase decisions are taken in 2.5 ”, 95% of them occur in the subconscious. Conclusion: we trust in our emotions and in its associations.

    Until next Wednesday, the 22nd of May

    Have an excellent week.

    Kisses,

    Verónica

  • Cirque Du Soleil: A succesfull brand management study case.

    Cirque du Soleil has achieved the strategic and economic repositioning of circuses that were in decline not only in France but internationally, making national companies such as Flavio de Mendoza Producer copy the model with “Extravaganza”. It is one of the best cases to explain how a mass-market brand has become the most selective and exclusive in the world in its business area.

    The show not only combines theater, music, and circus but above all offers all the basics arguments to sustain a true Lovemark: magic, mystery, seduction, admiration,, comprehension … achieves a high degree of commitment and falling in love.

    At present, the Circus is touring with its Ovo show in Argentine, “an ecosystem in which insects are stunned when a mysterious egg appears among them that represents the enigma and the cycles of their lives”.

    Among its shows, Varekai is presented in a smaller and more intimate format than the previous ones, Alegría or Saltimbanco, achieve a greater impact and relationship with the target audience.

    And this is not only about its shows and enterteiments, Cirque du Soleil assumed a great responsibility with Society. In each of their tours they collaborate with the boys with violence to reinsert them into society. Cirque du Soleil has an international training program for circus instructors and social workers with social circus projects. They are projects that use the magic and the marginality of the circus to connect with children who are in break with the Society.

    It is a company managed by global people towards global people

    Conclusion:

    Today, Cirque du Soleil has the highest market value in the 7Ps around the world. The fundamentals of its model demonstrate the path to long-term sustainable success. Selling at more expensive prices does not imply less demand, but rather if it is well managed its opposite effect and high profitability.

    Till next Sunday, the 12th of May.

    Spend a very nice time during  week-end.

    Verónica

  • Exchange Rate Risk Coverage

    by Marcelo Armento – CFO Bodegas Bianchi – Speaker

    In these convulsed days, where the dollar rises day by day, even challenging the power of the Central Bank, which managed to get the IMF to sell dollars within the flotation band (that is, there are no more bands), we reproach ourselves for not covering with the exchange rate risk.

    Any company that has a liability position exposed to the exchange difference (when the liabilities in dollars is greater than the assets in dollars) should protect that difference,  being the most healthy option for the company’s finances.

    Surely a few months ago we analyzed it when the dollar was close to forty pesos per dollar but the implicit rate was very high and we postponed it for later “when the rate goes down”. Months later we see that the rate did not go down and the exchange rate went up even more.

    For this purpose, a future operation is carried out fixing in the present the future price of the foreign currency.

    The tools are:

    Futures contracts:

    It is a financial derivative where the underlying asset is the dollar, it is an agreement to buy and sell a future currency, setting the exchange rate today. It establishes the amount of the operation and the date on which it will be specified. It can be done with a broker.

    They exist with delivery of funds and without delivery of funds (better known as NDF or Non Delivery Fund).

    In both cases a value is agreed for the currency and we must leave immobilized a percentage of the value of the contract (usually around 20% of it) or if we want to cover 100 thousand dollars we must immobilize 20 thousand, which we can leave them invested (being able to be a bonus, or lecap, etc.) so they continue to pay an economic return.

    Day by day you will see the difference between the fixed value and the market value and the differences will be settled. If it is lower than the fixed value, the difference of that immobilized money will be debited or, if it is above, the difference in the account will be credited.

    If it comes to the case we see that the dollar is well below the value of the contract and we believe that it will not reach that value we can disarm the position as it is a fairly liquid market. An alternative perhaps a tenth more expensive but in my opinion more advantageous is to do it with a bank where we do not have the obligation to immobilize the funds but it will take us from the approved line of credit that we have the same percentage (20%).

    Options:

    They are similar to the future ones. The difference is that they do not represent an obligation, but a right to acquire an asset (which in this case would be foreign currency). This, is at a previously established price and in exchange for the payment of a premium by the buyer.

    The main characteristic of an option is indicated by its own name. The term ‘option’ refers precisely to the fact that the purchaser of this financial derivative has the right (has the option) to execute the provisions of the contract. At the same time, the seller of an option is obliged to sell if the buyer exercises his right at the time it has been set.

    Conclusion

    As corollary, we should think that these “hedges” in english are tools that allow a variable that we do not control, such as the exchange rate, to become a known value. Therefore we should not see it as a possibility of winning but a possibility to transform a variable into a fixed one and if the budget closes us with that value we will know that no matter what the value of the dollar, it will always be in accordance with what we plan.

  • New Research Techniques. It connection with Neuroscience.

    The fundamentals exposed in the previous notes, prove that all types of qualitative and quantitative market research implemented up to date, are currently being harshly questioned. The failure of many products launched to the market, the incorrect inferences clients behavior as well as the erroneous conclusions to stimuli exposed to interviewees could be avoided if we begin to adopt the new methodologies. This is possible by studying the areas of the brain where both, thoughts and behaviors, originate. We are front certain steps of a new science, Neuromarketing, whose studies are based scientifically on the knowledge of brain processes linked with the sensory perception, information processing, memory, emotion, attention, learning, rationality, the emotions and the mechanisms that interact in the learning and client decision making.

    Two of the new research techniques applied by Nestor Braidot, one of the most recognized international neuroscientists are “biofeedback” and “neuroimaging technique”. We will not go into detail in each one of them. It will be your exercise. But we will show you the main conclusions:

    – Neuromarketing allows us to define what stimuli must contain a commercial in order to achieve the greatest degree of impact.

    – What should be the level of repetition of a campaign in each media to be effective.

    – How the market should be investigated to know “the truth” about what consumers feel and think.

    – What are the sensory stimuli that a product must contain to achieve customer satisfaction.

    – What is the best price strategy.

    – How can you seduce customers to stay longer at a point of sale, increase their volume of purchases and returns.

    – What kind of training the sales force should have to be competitive.

    The most accessible and creative option …

    An accessible alternative that works on the scientific foundations provided, is the Crowdsourcing tool. The great innovation that this technique brings is that it not only allows diverse market researchs in the target audience but also that consumers are responsible for creating new proposals, ideas and motivational insights. This new methodology is more in line with the qualities of the new model: a totally collaborative and integrative marketing.

    Crowdsourcing works on the idea of the ​​oppressed theater. Jeff Howe was one of the first to use this technique. It is based on defending that products are more successful when consumers take an active part of it. The fundamental objective behind Crowdsourcing is to get people outside the company management to present new inventions or proposals under a differentiated approach. The participants act under important motivational issues. The most used practice of Crowdsourcing is to launch a contest through social networks in which the participants must develop their proposals according to certain flexible parameters established by the company. The interesting thing about this technique is to summon different segments to obtain diversity of vision and interpretation of work premises.

    The result is very effective: the company that leads the process gets a lot of ideas without having to incur high costs. The system allows participants to be highly motivated and feel protagonists in the company. The effect achieved by this type of technique is that it also sensitizes the “emotional me”: they elevate the status, value and recognition of the participants, as they are highly valued by the communities to which they belong. Winning involves not only getting a very good compensation but also a reputation for communicating the results in the networks. The companies that implement this initiative have the advantage of always making an open call, attracting the interest of new participants and keeping latent their creativity and innovation.

    Till next Tuesday, the 7th of May.

    Enjoy Sunday afternoon.

    Kind regards,

    Verónica  

  • Speakers, Content and Value of the next Seminars

    INTRODUCTION

    Based on the problems and current reality introduced by most of the argentine companies, the Seminar has as its main goal to bring them all the tools and successful brand management techniques to surpass the crisis times and continue being competitive throughout the times.

    All the Speakers come from different areas however all of us become from the Luxury & Premium Sector, in order to apply our learned knowledge and experience to companies from the most diverse industries: mass, masstige, premium and luxury. Why? Simply, because we will show you that they are the best studies cases to replicate its business model in your company, no matter the sector or size of your company/ markets you work on.

    PARTICIPANTS CONVOCATED

    Professionals from the areas of Marketing, Sales, Communication, Finance and Human Resources. Managers in charge of the management of a brand and/ or company that should be perpetuated over time.

    SEMINAR CONTENT:

    I. Breaking myths and paradigms about the Luxury Sector.

    Speaker: Marcos Travaglia,- Philosopher – Writer, Resercher, UBA´s Professor.

    II. Emerging phenomena of this new Era of Marketing: The Human Marketing

    Speaker: Verónica Cochón Vazquez – Strategic Marketing Adviser – CV&A CEO

    III. Emotional Branding: how emotions influence in human being and decisions-making. Fundamentals from Science, Psychology and Economics.

    Speakers: Verónica Cochón Vazquez y Marcos Travaglia

    IV. Analyzing the most admired and successful Brands in the world. International Benchmarks.

    Speaker: Verónica Cochón Vazquez

    V. Artketing: when Art merges with Marketing.

    Speaker: Marcos Travaglia

    VI. Finances applied to the current times. Strategies to face crisis environments.

    Speaker: Marcelo Armentano – CFO Bodegas Bianchi

    VII: How to retain and attract new talents as a current imperative strategy of any company.

    Speaker: Sergio Cinirella – Headhunter – HubRH Founder

    SEMINARS SCHEDULE

    The Seminar will be given from 8:00 a.m. to 1:00 PM in the 725 Continental Hotel – Lounge 725 (Pte. Roque Saenz Peña Ave., 725).

    TWO OPTIONALS DAYS

    SATURDAY, the 8th of JUNE and THURSDAY, the  13th of JUNE.

    We will count with the presence of a Special Guest who will present their brand as a Succesull Study Case locally and internationally.

    VALUE

    $ 3200 (Pesos Argentinos)

    -10% Paying before 17.5.2019

    MORE INFORMATION AT:

    (+54 9 11) 3 953 1188

    Verónica Cochón Vazquez

    veronica@cochonvazquezyasoc.com

    PAYMENT by MERCADO PAGO

    Make click here.

    Begin to enjoy this wonderful journey that has no end! It will be a pleasure to have your presence.

    Till next Sunday, the 5th of May. We are very grateful you join us in this challenging project that will undoubtedly open new doors to the future of your company/entrepreneurship.

    Kind regards,

    Verónica

  • The Impact of “Affective Turn” in Human Behavior.

    By Marcos Travaglia

    Philosopher – Researcher – UBA´s Professor – Speaker Social

    Sciences were stablished about two hundred years ago, with a strongly centered eye on social institutions, solidarity bondings between individuals and social facts. In the time that brings us to the present, they have developed and mutated a lot in their paradigms and methodologies. In the same way, its results have proven to be very useful for the development of both public policies within a State framework as well as marketing strategies. Sciences such as anthropology, psychology, sociology, political science, some currents in philosophy and the sciences of the brain and the mind in general are some of which took this turn.

    For a long time, although with growing distrust, many of these sciences worked on an idea of a human being with strong rational and individual traits, reproducing notions of clasic liberal microeconomics. Progressively, they were reformulated to highlight an aspect that was left aside in many studies: affectivity and its role in human interaction. This is what the “affective turn” in the behavioral sciences has mainly consisted in for the last three decades.

    What is the Turn Specifically?

    Studies inserted in the affective turn have above all two great interests. The first is to understand and describe the role of emotions in human behavior, both in the micro (such as interactions with a pair) and in the macro (social groups, movements and collective action). The second is to be able to develop knowledge in those same terms, this is, avoiding making completely rational analyzes about the emotions and separate from the traditional rationalizing approach. For instance, one important effect is the the emphasis on bodily aspects of the experience, from the sensorial relationship with the environment to the neuronal connections of the brain.

    As mentioned in another note, we have more and more elements to review and reconfigure our understanding of ourselves. We are not rational animals (as Aristotle once stated) but deeply emotional beings. If we kept on thinking as if we rationalized each of our experiences and as if we made decisions only if they produced an “optimum” situation, we will be led to blind alleys. We are stimulated by emotions and affects in all our decisions, and we must know how this happens in the most appropriate way in order to better approach our public.

    Why Should We Be Interested?

    Although anyone can intuitively make statements about other people’s behavior, this set of knowledge offers something that not everyone has in the pocket: scientific knowledge. Behavioral sciences that work from affectivity use elaborate methodologies and undergo rigorous evaluations to corroborate their results before sharing them with the community. They are not mere assumptions, but the safest knowledge we have today. They are the vanguard to professionally deal with people.

    In addition to this, a fundamental feature of these sciences is that they do not work in isolation. Anthropology and philosophy intersect with biology and psychology to enrich their analysis and develop more penetrating results about what we humans are. The figure of the academic specialist in an area is blurred to redefine itself as someone with a broad criterion to navigate between different knowledge that crosses the same topic of study.

    If our interest is to better reach them and new audiences, we can not (and should not) ignore this scientific revolution. It must be of our interest what is happening in this knowledge and incorporate it into our action strategies.

  • Seminar: How to achieve a succesful brand management in crisis times.

    Introduction

    Based on the problems and current reality introduced by most of the argentine companies, the Seminar has as its main goal to bring them all the tools and successful brand management techniques to surpass the crisis times and continue being competitive throughout the times.

    All the Speakers come from different areas: since the field of Philosophy, Marketing and Sales, Advertising to Finance and Human Resources. However, we complement each other in order to offer you a global vision of the current management techniques of national or international companies, All of us become from the Luxury & Premium Sector, however we apply our learned knowledge and experience to companies from the most diverse industries: mass, masstige, premium and luxury. Why? Simply, because we will show you that they are the best benchmarks to replicate its business model in your company, no matter the size of your company or the markets you work on.

    Participants convocated

    Professionals from the areas of Marketing, Sales, Communication, Finance and Human Resources. Managers in charge of the management of a brand and/ or company that should be perpetuated over time.

    Objectives of the Seminar

    • Integrate all the techniques studied in the off-line and on-line framework of the most successful brands for hundreds and hundreds of years. We refer to the Luxury & Premium Sector.
    • Achieve a change of vision among all the professionals that work on the management of a brand.
    • Introduce a theoretical and empirical framework from which to build a differentiated brand value that achieves a high commitment in its public in the long term. Demonstrate scientifically the new suggested techniques.
    • Address in a differentiated way the strategic planning of a brand.
    • Exhibit international best practices in terms of brand management.
    • Suggest new loyalty techniques, induce it reconceptualization by the term of engagement.
    • And above all:

    Encourage to think on a very disruptive and different way.

    We need to learn to unlearn the rules to impose new and better ones.

    SEMINAR CONTENT:

    I.     Breaking myths and paradigms about the Luxury Sector. What concepts and techniques replicate in your company.

    II.    Emerging phenomena of this new Era of Marketing: The Human Marketing

    III. Emotional Branding: how emotions influence decision-making and customer loyalty. Fundamentals from Science, Psychology and Economics.

    IV.   Discovering the latest techniques of Market Research and its connection with Neuroscience.

    V.    Analyzing the most admired and successful brands in the world from hundreds and hundreds of years. International benchmarks.

    VI.   New codes and concepts of Visual Communication.

    VII. The Finances applied to the current times. Strategies to face crisis environments.

    VIII: How to retain and attract new talents as a current imperative strategy of any company.

    Seminars Schedule

    The Seminars will be given from 8:00 a.m. to 1:00 p.m. in the 725 Continental Hotel or in Company according to the preferences and needs of each company. In our next note we will present a brief bio of the renowned Speakers, the Special Guests, the brands that accompany us and the scheduled dates of the Seminars during the month of May. You can request more information at:

    Verónica Cochón Vazquez

    Mobile: (+54 9 11) 3 953 1188

    veronica@cochonvazquezyasoc.com

    Begin to enjoy this wonderful journey that has no end! It will be a pleasure to have your presence.

    Until next Saturday, the 13th of April. We are very grateful you join us in this challenging project that will undoubtedly open new doors to the future of your company/entrepreneurship.

    Kind regards,

    Veronica

  • Introduction to the next Seminars “The New Era of Human Marketing.” June 2019

    By Verónica Cochón Vazquez

    Strategic Marketing Adviser – Speaker

    The next Seminars that we will impart through out May, “The New Era of Human Marketing”, rethink the most diverse practices of current local brand management techniques, with the purpose of integrating them in a new model and business platform that borns from the analysis of the techniques and tools of the most successful international brands from the Luxury & Premium Sector, replicable to any industry: public / private, luxury, masstige and massive.

    Why? Just ask yourself how many brands disappear each year and the ten most exclusive brands in the world (ranking presented by Millward Brown) are maintained for hundreds and hundreds of years.

    Let’s see the list:

    1-    LVMH (1854)

    2-    The Hermés Group (1837)

    3-    Gucci (1921)

    4-   Chanel, (1910)

    5-    Hennessy (1765)

    6-    Rolex (1905)

    7-    Moe t & Chandon (1743)

    8-    Cartier (1847)

    9-    Fendi, 1918

    10- Tiffany & Co (1837)

    The current scenario requires new rules of game. The economical-financial revolution of the greatest international economies, the growth and considerations of emerging markets such as China, India, Russia, Africa and Latin America have  changed the way of making business. The changes of management and its counterpart, a long and undemocratic sedentary, the implementation of double-way policies and simulation, question any type of strategy developed under a hypothetical context of analysis. More importantly, technological changes are undoubtedly one of the main factors that has dramatically revolutionized the codes of communication, relationship, marketing and brand preference.

    Today access to education, information and knowledge has been democratized to such point that fortunately the word “Client” has been reconceptualized anywhere in the world. It seems that all authors fully agree on this change, however each teacher has its own interpretation and methodology. Why not create a new cocktail of knowledge with the best ingredients of each one?

    Welcome to the New Age of Human Marketing: a new era that integrates and does not individualize, an Era that involves the client as a Person and not as a consumer, totally democratic, an Era, that invites, listens, talks and with the Client, an Era that returns to the essence of the Human being, simply that Human Being. Today a brand requires the human vision of those who manage them.

    In our next note we will present the agenda of the Seminars that covers all the areas of successful management techniques of a brand: from the new marketing, communication and sales platforms to how to overpass the economical-financial crisis faced by all local companies as well as the development and retention of talents as a current imperative strategy. Topics very present today in the reality of every Argentine Company.

    Have an excellent week. Till next Thursday, the 11th of April.

  • Creativity: Thinking Outside of the Box

    By Verónica Cochón Vazquez

    Strategic Marketing Adviser – Speaker

    After looking into the fascinating shifts taking place in the current demographic landscape and delving into the untapped realm of the senses, we are more fully prepared to immerse ourserlves in the dynamic world of Human Markting.

    The following notes are the true backbone of this new concept because they explore the real everyday challenges of bringing a brand to life as a multidimensional emotionalized entity that people will fall in love with and continue to love.

    Convincing people to buy a product or service in a very saturated, competitive environment is obviously fraught with difficulty. The key to success is to begin to understand the formidable and undefined emotional power that ultimately sways everybody´s decision-making.

    Creativity demands an ongoing commitment to building an open-ended relationship-oriented culture that encourages emotional sensitivity and the questioning of the status quo, which, in turn, will inevitably lead to the most thrilling expresions of creativity.

    Just think different of your major competitors. Put aside the main strategies they develop and try to identify just the opposites that impact directly on your public. Many ideas will appear but only a few of them will success. The key: Aspire to be unique. Be unique to inspire.

    Enjoy the Sunday!

    Till next Tuesday, April the 9th

  • Artketing: when Art merges with Marketing

    By Marcos Travaglia

    Philosopher – Speaker

    In the twentieth century there were several milestones in the history of art that changed the patterns of artistic production and its relationship with the market. On one hand, the figure of the patrons, whom previously financed the work of artists they considered valuable, begins to disappear. The artists are professionalized in a market that gathers them around galleries and commercial circuits in which their works are acquired by various buyers and collectors. On the other hand, the artists begin themselves to think about the place of art in this new dynamic. Innovatives market strategists, discovered how to put an eye on and diversify these bonds. It is then that marketing took art as the best ally to achieve high market differentiation.  and value.

    “Art Democratization”

    Andy Warhol (1928-1987) produced an artistic and theoretical revolution with Pop Art. Much of his work, even before his name has been a brand in itself, was linked to illustration for advertising agencies and different industries. From the beginning it was linked to everyday products, such as the famous “Campbell Soups” (1962). In addition to questioning again what things can be considered art, Warhol transcended his fascination with mass production as a theme of his job to work along with the brands he admired, involving BMW cars and making covers for albums of The Velvet Underground , The Rolling Stones and even Miguel Bosé, among others.

    Warhol was not an improvised nor came by chance to success. He developed a whole thought about the relationship between art and marketing. The great reasons that mobilized him were the objects of people’s daily life, ranging from the trivial cans of soup (which, he said, were most of his lunches) to famous figures such as Marilyn Monroe and Mao Tsé Tung. Generally, his works were not unique but in his workshop (The Factory) he produced several copies with technified processes.

    Behind this, the paradoxical idea is that each copy is an original one. For Pop Art, the traditional unique and sacred work remains in the museum.

    Artketing: Art, Design & Marketing

    The knot of Warhol’s obsession with the mass production of objects was in the surprising quality of the products of being able to be accessible to the great majority of the society as well as the president or the movie stars of the moment. These objects inspire art and at the same time they can possess artistic dyes. From the ’80s to the current times we can think of numerous meetings of brands with artists to develop aesthetically complex campaigns. Perhaps an emblematic example is a recent Louis Vuitton collection that featured prints by Leonardo da Vinci or William Turner and previously with contemporaries Stephen Sprouse and Yayoi Kusama. In any case, it is not always necessary to join recognized artists: many brands hold contests or convocate emerging artists, virtually unknown, and the differential effects of Artketing are seen equally.

    It is not a simply marketing strategy, Artketing goes beyond a totally disruptive idea. It is a deeper strategy to give the product an appeal of originality and uniqueness that are immediately appreciated. It is a key strategy for many brands to redesign / innovate their image and achieve a best market positioning. The products and services designed and offered with these kind of policies are not distinguished only by their quality and their specific features, but also by the emotive and stimulating effects of their artistic level. They have the added value of generating experiences and communicating with their audience in a deeper way.

    The fusion of art with advertising campaigns and even with the products themselves is an association that, when it is firm and precise, is remembered forever and generates associations in the public and perceptions of value that are present throughout their hole lives. The companies, on the other hand, modernize their image and obtain their benefits, but first of all they develop a high differentiation and repercussion in the market.